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Created on: November 13, 2009
Effective communication is a learned skill, meaning people are not born communicators this is a skill you learn in life, which can be an invaluable tool no matter what career path you choose. There are many aspects to be considered when learning to be an effective communicator. For those who have mastered skills of effective communication will see positive results in their professional as well as personal lives. After all, good communication provides any type of relationship a strong foundation to build upon. For now we are going to concentrate on effective written and verbal communication skills.
The definition of communication skills is defined as: skills that enable people to communicate effectively with one another. Effective communication involves the choice of the best communications channel for a specific purpose, the technical knowledge to use the channel appropriately, the presentation of information in an appropriate manner for the target audience, and the ability to understand messages and responses received from others. The ability to establish and develop mutual understanding, trust, and cooperation is also important. More specifically, communication skills include the ability to speak in public, make presentations, write letters and reports, chair committees and meetings, and conduct negotiations. (Source- http://dictionary.bnet.com/definition/Communication+ Skills )
For communication to be truly effective it is important that both the person who is sending the communication and the person or group receiving the message to both understand or arrive at the same conclusion as a result of the communication. In other words, when communicating effectively all parties should be on the same page. Miscommunication can destroy relationships and careers. Being able to convey your thought and feelings effectively, and in a positive manner, is important skill for managers at any level and in any field or industry. In a recent survey of HR managers, staff recruiters of large companies, communication skills, both verbal and written, were cited as the single most important skill set desired in managers. So it is to be expected that the lack of communication skills, or poor communication skills has been an obstacle in the path of many seeking to progress up the ladder to the management level.
Key points to effective communication are:
1. Be clear and concise in the message you are conveying;
2. Know and understand your audience;
3. Tailor your message to
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