Time is an interesting concept. Some strictly live by the clock, while others take a much more lax attitude towards time. Often this is a cultural difference and for the most part, people can harmoniously live under their own time perceptions.
However when it comes to doing business, time is of the essence and the differing perspectives on time cannot be ignored. This is especially true for those cultures that operate under the principles of monochronic time.
People who work off monochronic time tend to focus on punctuality, conventionality and speed. Generally those who operate on monochronic time also prefer to set defined boundaries. Typically everything has a beginning and an end point which is connected to designated times of the day.
When trying to understand the principles of monochronic time, there are three tendencies that stand out which are all connected to the aforementioned punctuality, conventionality and speed and these are:
*Run by the Clock
Monochronic people keep a calendar and specify blocks of time of the day for certain tasks. Granted there may be a level of flexibility, but for the most part days are planned.
This could vary, it may mean the workday starts and ends at a designated time which is inflexible or it could be that different tasks are scheduled for certain times. For instance, in a doctor's office, the doctor may see patients in the morning and do hospital rounds in the afternoon, and except in times of emergency, this is usually not flexible.
*High Respect for Time
In cultures that run themselves on monochronic time, they put heavy emphasis on time. For appointments they strictly adhere to the time of day. If an appointment is set at 9:00 a.m. it is expected the meeting will be prompt and take place at 9:00 a.m.
*Lateness Not Well Tolerated
Those who hold a firm principled belief in monochronic time do not typically have a high tolerance for lateness. Punctuality is expected and when others are late for appointments this is often perceived as rude, unprofessional or simply unacceptable.
This last tendency in particular can cause problems in business because it could be that no harm intent was meant and that the other party comes from a culture that operates on polychronic time principles; this means the clock is entirely flexible.
For polychronics, that aforementioned 9:00 a.m. appointment could simply mean "in the morning sometime" and it would be entirely acceptable for someone to show up at 9:15, 9:30 or even 10:00 a.m.
These philosophical beliefs are intrinsically a part of one's inner being and based on the way a monochronic person conducts their day, it is easy to see how there could be potential clashes when doing business.
Cultures that operate on the clock and do business with those that don't really pay too close attention to time have to usually reach some sort of consensus that is appealing to both approaches. If compromises aren't willing to be met, business deals that could be very profitable and beneficial to both parties could quickly fail.
Due to the integration of the Internet in business, international dealings have significantly expanded. Today's companies are doing more business abroad and with many different cultures in markets they may not have embraced before because they were not attainable due to geography.
Nowadays businesses do indeed have the opportunity to explore distant markets and partner with companies located in different parts of the world. When engaging in these opportunities, if doing business with a monochronic culture, it is important to take time into consideration.
Learn more about this author, Leigh Goessl.
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by Leigh Goessl
Time is an interesting concept. Some strictly live by the clock, while others take a much more lax attitude towards time.
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