Dear Dillard's of Southaven,
I would like to take this opportunity to express my genuine acknowledgement and appreciation that the restroom facilities at your establishment are by far the one of the cleanest and most pleasant bathrooms I have ever encountered.
Believe me when I say that I have seen a lot of bathrooms. Even if I don't have to go, I still check them out wherever I visit. One can tell a lot about an establishment by the kind of bathrooms they run. (I admit I even pass judgment on residential homes as well.)
Firstly, your bathroom is luxurious and spacious. One simply cannot feel claustrophobic; there is never any awkward bumping into other patrons. May I add that the dcor is very nice; it is definitely NOT reminiscent of the 1980's, and that is difficult to achieve in a bathroom.
The seating area is a nice, touch, too. In fact, it is brilliant. As you may well know, women tend to go to the restroom in pairs, even if one of them does not have to use the facilities. She may feel awkward standing in front of stalls with nothing to do and getting in others' way. With a seating area, she is safely tucked away from all the action.
The privacy that the stalls offer is outstanding. The walls go all the way to the floor, so one may use the toilet without any fear of someone sticking her head out from underneath beside you. (In second grade, a girl named Patricia Kay Hellerman used to do this all the time; I have had this paranoid fear ever since.)
Furthermore, thank you for providing toilet seat covers. This saves me from having to spend extra time in carefully lining the seat with toilet paper. (It can be very time consuming in order to do it right.)
Just when I thought I could not appreciate and admire your bathroom any more, I once used it during the Christmas shopping season and was delighted to find that one of the cleaning ladies was dressed in a complete elf costume. That made my day!
I am writing to this Dillard's in particular instead of the corporate office because I was once shopping in Collierville, Tennessee and had to use a restroom. I opted for the Dillard's there because I assumed that all Dillard's bathrooms were of the same caliber. I was wrong! There was soggy toilet paper on the floor, one of the paper towel dispensers was empty, and there was a lingering odor. It made me sick. I must say that every time I have been in the Southaven Dillard's bathroom, I have emerged with my sensitive stomach perfectly intact.
Please forward my compliments to your cleaning staff and let them know they are doing a great job and that it is highly appreciated.
P.S. I also want you to know that I do not come to your store just to use the restroom, although that would be reason enough; I shop there occasionally as well. I bought a couple of pairs of silver shoes, for which I have a great affinity. I also bought a blue topaz and diamond ring for my own birthday and have enjoyed it ever since.