by Kris Kennedy

Created on: June 24, 2009   Last Updated: July 21, 2009

Trusting Employees

The number one asset is the employees available to serve customers and/or clients. Trusting an employee builds employees who feel valued and appreciated. Placing a trusted employee at various levels of the business extends your reach to employees

Value of Trust

The greatest compliment that a person can give a person is that they need them. If we trust someone to complete a task, we give him or her a large compliment. That does not mean that we do not follow up and check quality anymore than our clients and customers would do check on the quality of service they receive. It is a mutual exchange. We hope our customers will trust us to provide the best service possible and in turn, we trust employees in exchange for a wage.

Value of Time

For each employee there is an amount of time available to serve our customers. We experience the same shortage of time. No person has more than 24 hours in a day and we hire employees to extend our hours, but if we do not trust the employee than our time is not extended further than our own 24 hours.

The term FTE (full time equivalent) illustrates how business views an employee's contribution to the business. Activities, requiring management approval, take more time than the task. This addition of the supervisory time most likely would not be transferable to the customer through added cost. The customer chooses between price and quality. If you have trusted employees, a business can offer a greater value to your customers.

Value of Employee Placement

Many businesses operate in more than one location but even with one location, one person can only be in one place at a time. With trusted employees in more locations, customers receive services wherever the employee entered into a relationship with the business. This also increases the relationships that the business can develop or recruit.

Value of Relationships

All people come to employee with our businesses from their lives. Businesses benefit from promoting the business without the scope of influence of their employees. . If your employee's lifestyle matches the target population, than ignoring the circle of influence shuts out a portion of the population. At the organizations or with friends of an employee, the employee should promote the business. A trusted employee can say if you want the services of the business please get hold of me. A business with this arrangement extends the reach of word of mouth advertisement

Businesses operate within a community just as employees live within the community. Tying business and employees circle of influence benefits both.

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