Estella Hotel Apartments is based in Limassol in Southern Cyprus where I stayed for 6 nights in late April/early May of 2009. The booking was made via Expedia.co.uk and worked out at approximately 200 for 2 of us sharing a twin self-catering apartment (just 100 each basically). Before I confirmed the booking through Expedia I went off and did a bit of research on the hotel to make sure I wasn't getting something that was cockroach infested.

The hotel's website, although fairly basic in appearance, made the hotel look pleasant enough and I sent an email to the hotel asking what amenities were included in the rooms/apartments. I received a reply in very clear English very promptly and then started a chain of emails between myself and the very helpful contact at Estella, a lovely lady called Helen (who was unfortunately away in Australia during our actual stay). I was much impressed with the professional and friendly responses I received when I queried about things such as a fridge being available or iron or hairdryer and nearby shops and how close the beach was, etc.

Having read brief reviews online about the hotel I decided to go ahead with the booking, there were some negative reviews online but not as many compared to more expensive hotels in the area and for some reason I already had my heart set on staying at the Estella, so I made the booking through Expedia, although the hotel said I could get 20% discount if booked directly through them (which worked out roughly the same price).

It was also suggested that I book a taxi to collect us from the airport via the hotel rather than try to get one directly at the airport as it would be at least 10 Euros cheaper as the airport we were landing at (Paphos) was about 70km from Limassol where we were staying. On arrival at Paphos airport on 30th April we were met by a very friendly taxi driver who grabbed our heavier bags and easily carried them to the car. The journey to the hotel took about 40 minutes and it was nice that the car had air conditioning as arriving in a very warm Cyprus early afternoon after coming from a rather chilly London was quite a shock to the system!

EASE OF BOOKING: 10 out of 10

On arrival at the hotel, we found the reception staff to be very friendly and attentive. The reception area was tidy and welcoming and my cousin and I grinned at each other as we checked in, thinking that it was already a good start. From what I understand the hotel has about 50 rooms/apartments

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