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A guide to terminology used in the tourism Industry

or Package Tour: Any advertised tour. Often a tour to a single destination which includes prepaid transportation, accommodation and some combination of other tour features- meals, transfers, sightseeing, car rental, etc.

19. Incentive travel: travel offered as a reward for top performance and the business that develops markets and operates these programs.

20. Vouchers: Forms or coupons provided to a traveler who purchases a tour that indicate that certain tour components have been prepaid. Vouchers are then exchanged for tour components like accommodation, meals, sightseeing, theater tickets, etc, during the actual trip.

21. Fam Tour (Familiarization tour): Destination inspection tour designed to increase product knowledge, develop new products and build future sales. They are complimentary or reduced rate group programs available to key travel agents, tour operators and wholesalers.

22. Tour Operator: Develops, markets and operates group travel programs that provide a completer travel experience for one price and include transportation (airline, rail, motor coach and/or ship), accommodation, sightseeing, selected meals and an escort. They market directly to the consumer through travel agents and are beginning to be listed on computerized reservation systems.

23. Wholesalers: Develops and markets inclusive tours and individual travel programs to the consumer through travel agents. They do not sell to the public.

24. Direct Flight: Air transportation on which the passenger does not have to change planes. Not necessarily non-stop.

25. Non-stop Flight: Air transport between two points with no scheduled traffic stops en-rooted.

26. OW: one-way airfare.

27. RT: Round trip airfare.

28. Connecting flights: Flights necessitating a change of aircraft at some intermediate point before arriving at the final destination

29. Stopover: An international intermediate stopping-point on a journey.

30. Hub and spoke: Air Carrier's use selected major cities as "hubs" or connecting points for service on their systems to regional destinations.

31. Boarding Pass: A document attached to a ticket, which permits the passenger to board the aircraft and claim a specific seat.

32. Open-ticket: A ticket valid for a travel between specified points without a reservation or a specific flight number.

33. Non-Endorsable: A ticket, which is not valid for travel on another carrier.

34. Non-refundable: A ticket, which cannot be returned for cash or credit if unused, but may be changed for a fee.

35. Non-transferable: A ticket issued in a particular name that cannot be used by another passenger.

36. Promotional Fare: An airfare introduced to increase an airlines market share or to promote services to a particular destination.

37. Reissue: A rewriting of an existing ticket due to a change in fare, class of service, or routing.

38. Bumping: The practice of denying boarding to a confirmed passenger on an overbooked flight.

39. City code: A three-letter designation given to airport cities.

40. City pair: Departure and arrival cities.

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A guide to terminology used in the tourism Industry

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    by Waseem Akram

    Terminology Used in the Tourism Industry

    1. Brochure: a printed folder unfolding a tour or a package and specifying

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