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person you're talking with is on the same page with the new direction of the conversation.
In other words, if a conversation with a customer stimulates a new idea on how to improve the supply management process, this is not the discussion to have at that moment. Save it for later to share your ideas with someone who is involved with that aspect of the business. Be concise and stick to the point and you'll have more successful communications.
*Practice/Proofread
For written communication, once you've completed your draft, set it aside and return to it after getting a break. Usually if any errors are within the document you'll be more apt to spot them after walking away for a little while. If the message is an important one that can't afford to have any mistakes, be sure someone else proofreads it and checks for errors as well with a second set of eyes.
For oral communications, your best bet is to practice. If the communication is a presentation where you'll be speaking to many, stand in front of a mirror and practice. For one on one or small team settings, practice with friends or family members. This way you can receive feedback without being judged and hone your skills.
An error free conversation, presentation or other correspondence will go a long way in making your communication credible.
*Watch Body Language
Body language is important. In business you want to be sure to be sensitive to cultural or gender differences, but also respectful. If you are doing business in a foreign country, be sure and understand what kinds of body language are appropriate and which are offensive. This differs from region to region, so be sure to be mindful.
Even in your own business environment, be on guard with your body language. You don't want to be sending off negative vibes or body language that shows you're disinterested.
Effective communications are an important part of doing business. When you develop successful communication practices, you'll find your messages will be interpreted better and more importantly, correctly.
Learn more about this author, Leigh Goessl.
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