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How to compassionately interview victims of traumatic events

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by Rachelle de Bretagne

Created on: May 07, 2009   Last Updated: May 17, 2009

The journalist has a duty which is not always a pleasant one. In the world today, tragic events are almost commonplace. It is the work of reporters and journalists to tell the public about what happened, and to report accurately the events as they unfold. One of the most accurate sources of information are people who experienced the event first hand. These are people who were victims to it, and who know what actually happened. Often these victims are traumatized and incoherent, though their testimony helps to substantiate stories which touch the lives of readers and the public at large. Journalists must talk to people in these circumstances, though there are acceptable and unacceptable methods of approach which should be adhered to in all cases.

*Assessing the situation.

*Assessing the effect of that situation on the particular victim.

*Learning to approach in a compassionate manner.

*Putting the victim at ease.

*Calming the victim into being able to discuss events.

*Using journalistic skill to produce honest appraisal.

Assessing the situation.

All events of a tragic nature need reportage. Without journalistic and newspaper coverage, the public would be unaware of what is happening in the world. Often in a situation of dire tragedy, the world needs to be aware, so that they can offer help and relief in times of trouble. When faced with a situation where witnesses to a tragedy are to be interviewed, a responsible journalist will make an assessment of the situation before approaching victims. Loss of life, loss of loved ones and the very distressful nature of the event will mean that not everyone will be available or even able to comment. A good journalist will recognize opportunity and be able to approach and interview people sensitively.

Assessing the effect of the situation on the particular individual.

It is important to realize that while the reporter or journalist has a job to do, the victims may be suffering the after-effects of a traumatic experience. Approach with sympathetic understanding and put the needs of the victim before the interview. This approach works because it is the most humane approach. Of course the world wants to know what is happening, though not at the expense of the victims' rights to privacy. Show empathy towards them, and try to understand that their individual needs are more important to them than your coverage of the event. Once you break the ice and show understanding, chances are that they will be

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