Avoid stereotypes -

Listen with an open mind without being judgemental or assuming that you know the answer before the question has been asked. Do not assume that you know how someone will act based on their nationality or race (Lucas, 2005)

RECOMMENDED KEY STRATEGIES

After examining the most common barriers to communication along with several techniques that will help to overcome them, the following three strategies are recommended for overcoming communication barriers.

Practice your communication skills -

By practicing your communication skills in the areas of writing, speaking and listening, you will develop experience in being an active communicator. While you are practicing, pay attention to the nuances in your own communication patterns and seek to improve them.

Attend seminars and read training material designed to develop good communication skills -

Become a student of great communicators and seek to emulate their skills. By developing good communication skills, you become an asset to your current employer while developing your potential to grow in your career.

Develop quality listening skills -

Studies show that only approximately 25% of the population have excellent listening skills, yet they are some of the most needed skills in communication.

BIBLIOGRAPHY

AlMulla, Y. (2008). Effective Communication at Workplace Powerpoint Presentation.

Lucas, R. W. (2005). Customer Service Skills for Success. New York, NY: McGraw-Hill.

The Importance of Effective Communication. (n.d.). Retrieved April 3, 2009, from Northeastern College of Business Administration: http://web.cba.neu.edu/~ewerth eim/interper/commun.htm

Learn more about this author, Crystal Bustamante.
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