communication barriers can be overcome by developing one's communication skills and by being alert to the situations where your typical communication techniques may have to very slightly in order to accommodate the needs of a particular client, supplier, or co-worker. These variations may be needed when communicating internationally or with non-native English speakers, as well as with persons that may need differing levels of information regarding a particular subject, product or service.

Even so, some basic skills or techniques will help to overcome barriers to communication in the majority of situations. This report will outline at several of these techniques before narrowing it down the three most important skills that will be discussed in the following section.

They include:

Avoid negative communication -

Terms that avoid giving a direct answer such as: "I'm not sure" and "as far as I can tell" should be avoided. Also, avoid using phrases that use words such as: never, no, do not. Attempt to rephrase negative items into positive sentences. For example, instead of saying "we do not accept returns without the receipt", say "I would be glad to assist you in the return of ________; however, in order to properly process your return, a receipt is necessary."

Use professional language -

Avoid slang terms, as well as the overuse of metaphors. Instead, use clear cut professional sentences that easy to understand.

Be aware of your non-verbal cues -

Use proper posture, dress appropriately and avoid excessive use of gestures. Also, pay attention to cultural norms when it comes to greetings, handshakes, and personal space when communicating.

Choose the appropriate format for your messages -

Plan your message, including what you want to achieve, who needs to receive the message and try to anticipate how the receiver will respond. Will they be receptive? Are strong emotions expected? Considering these details will help you decide what format will best acheive your goals.

Listen actively -

Engage yourself while listening to a message. Take notes if it will help you remember, establish eye contact and avoid allowing your mind to wander while listening.

Provide proper feedback -

Let the sender know that you have or have not understood the message that they are trying to convey. Ask questions for clarification and discuss details that may have been misunderstood. Confirm dates, names and important events if you will need to follow up on them.

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