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What to ask a roofing contractor

by Shelley G.

Created on: April 27, 2009   Last Updated: April 28, 2009

You've used every last bucket you possess to catch the noisy drips. You've faced the fact that patching the roof won't cut it this time. Enter the professional. Finding one is as easy as checking the yellow pages for roofing contractors. Finding a great one, however, requires some legwork. One way to separate the good from the bad is by checking with family and friends for roofers they've used and been pleased with in the past.

As a rule of thumb, it's wise to meet with at least three different roofing contractors. Most offer free estimates that they will put in writing and some even guarantee that estimate for at least three months. Make sure each estimate is signed and dated by both parties, and that you receive a copy of it. Remind yourself that this decision needs to be based on more than, "What's it going to cost me?"

It's unfortunate these days that building and roofing scams occur in record numbers. Therefore, it's in your best interest to familiarize yourself with the roofing basics and current trends. Before meeting with any roofing contractor, have the following questions written down and on hand. These questions are critical and this is no time to rely on your memory.

1. Ask to see the contractor's credentials. Any reputable roofing contractor will have a proper business license, insurance, and will more than likely be affiliated with a major trade association. Two such associations are the National Association of the Remodeling Industry (NARI) and The National Roofing Contractors Association (NRCA). Both of these trade associations have very specific requirements for membership. In other words, not just anyone can join and receive certification.

2. Ask if the contractor has a portfolio of previous jobs, complete with before and after photos. Also, ask to see any testimonials previous customers. A contractor's portfolio usually has customers' remarks with each individual job.

3. Ask about roofing materials and trends. Currently, there are many roofing systems on the market. Are you trying to achieve a "greener" home? Perhaps you've wondered if style must be sacrificed for function. This is a quiz of sorts. An experienced contractor will know about the latest products, such as "green" roofing systems, asphalt roofs, and the best energy efficient systems.

4. Inquire about warranties. Warranties were originally created to protect the customer's investment. Today, however, warranties are worded in such ways that actually limit the manufacturer's liability. The roofing contractor's warranty on workmanship is completely separate from the manufacturer's warranties on their products. In all likelihood, there will be individual warranties specific to each product. Read every word, especially the fine print, of each warranty.

5. Finally, make certain the contractor plans to obtain city permits for the job. If a contractor tells you that one isn't necessary, thank him for his time and show him the door. If he says that permits are only required for certain types of roofing systems, ask to see an official copy of regulations. At the very least, a reputable contractor will be able to direct you to the proper government website where roofing requirements are listed. By insisting that the contractor comply with city regulations, you will have peace of mind that the work will be inspected before, during, and after it is completed.

Learn more about this author, Shelley G..
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