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How to keep your staff loyal

by Sunehra

Created on: March 12, 2009   Last Updated: June 13, 2009

Staff turnover is the state where employees leave jobs. This can be high or low for a company depending on a lot of factors e.g. the operations, marketing, services, products, HR practices, organization structure and the corporate culture of the company. Staff turnover can be useful when the company wants to get rid of bad or inefficient workers and doesn't know ways of notifying the employee about the job termination. So it's good to know that they have left the job themselves without having to tell them anything but in the same way bad as well when having to lose a valuable and efficient worker which means a huge loss for the organization.

In order not lose an efficient and productive worker an organization must be able to implement the right HR practices at the right place and at the right time. To do this a business must first of all abide by all the employment contractual obligations they made before recruiting an employee which is they must pay the employee competitive salaries, safe working conditions, justified leaves, other fringe benefits, medical and education expenses for the children, gratuity, pension and provident funds. Apart from all these once an employee starts a job it is the management's duty to ensure time to time that the employee is motivated in his/her work.

To motivate an employee an organization must follow the decentralized structure of management where there is low power distance between the employer and employees as a whole i.e. power is distributed equally amongst everyone. In this structure of management employees are encouraged to participate in giving suggestions and play a major role in management decision making. In low power distance employees feel appreciated and acknowledged for their performance and reward should be given to the employees with the best performance and suggestion. Rewards immensely motivate people.

Most business organizations still follow the traditional system of division of labor which leads to specialization i.e. an employee will perform that particular job in which his/her best skills lie. This often leads to boredom and monotony and may be one of the contributing factors towards staff turnover. Therefore modern management has devised some techniques to prevent it specialization. The techniques are job rotation, job enlargement and job enrichment. In job rotation one worker is systematically removed to another job or new tasks are assigned to him which others are supposed to do. This motivates the employee and he also earns the experience of performing tasks without having to pay anything.
In job enlargement the same tasks are assigned to the employee in a variety of ways and to a greater extent. In job enrichment the same tasks are designed in a very challenging and interesting manner so that employees are stimulated to perform respective tasks with concentration and motivation.

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