by Ronnie Dauber

Created on: January 08, 2009   Last Updated: October 22, 2010

Problem-solvers get promotions by getting involved with issues that are causing the employer concern. Whether they have the answers or not, employers take notice of which employees are for the company. And if they can take it a step further and come up with solutions that will save the employer time and money, they'v earned another rung in their career ladder. 

These employees present themselves to the employer as above-average employees who are not there just for the money but actually have the best interest of the employer at heart. How do they do this?

There are two common concerns that employers deal with. The first is with the employees and the discontentment that arises between them or between them and the employer. The second is strategically helping the employer make more money.

Employees: One of the greatest challenges that employers face concerning their employees is the never-ending issue of dissatisfaction that so often rises up. Sometimes these issues are simple oversights and the answers are straightforward and easily resolved. Other issues, however, can be much more complex and require a trained mind to resolve and this is where the problem solver comes into play.

Some employees have the ability to mediate issues or become problem-solvers within their division of work, and that skill puts them a head above the others in the promotion line. How do they develop that skill? Through management and mediation courses that teach them how to deal with problems and implement effective solutions. Some employees come to the job prepared with these credits while others will stealthily enrol for self-improvement courses during their employment.

Regardless of when they were received, employees with mediation credentials and management training will become invaluable and highly respected by management. They will be the first to be considered for many promotions because they have accredited communication skills.

The job that the employee was hired to perform may not have required their mediation credentials or management training skills, but if they were noted on the resume, then the employer is aware of them. And they take even greater note when out of instinct the employee will get involved with issues to help resolve them.

In other instances, the supervisor may ask the employee to get involved to help find a resolution. The issues may be so minor that majority of their co-workers aren't even aware of what's going on. But the employer knows

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