Home > Business > Management > Customer Management
Created on: January 15, 2007 Last Updated: February 06, 2008
How companies loose and have to fight back, if they can to establish competitive advantage and examine Kodak in this article.
The History of Kodak
In 1900 a former Bank Clerk, George Eastman produced the $1 Brownie camera that created a mass market for photography over the next century. The company developed into selling cameras and film with high-margin profits [REF1].
To quote the current chief executive "Film was last century". Revenues from film and printing businesses will again fall by 22 per cent. It will only be saved by Hollywood since Directors and film-makers prefer film to use in the cinema [REF1].
After developing Digital photography and gaining patents, its executives under estimated how fast its customers would stop buying film and related cameras. Also low cost competitors forced the company to outsource production to Flextronics in Singapore and stop making low end cameras [REF1].
Investors have not seen their shares this low since the 1980s and reconstruction and takeover cost have resulted in $3.3 billion of debt, but sale of the Health film business will reduce it by $2 billion. Its breakup value is estimated at $12 billion and Private Equity companies will one day mount a bid [REF1].
Argument
The company is operating with Diversification and Acquisition strategies and in response to globalisation an outsourcing strategy to regain "Cost Leadership" as its competitive advantage with high margins [Chapters 7, 12 and 14, REF2]. Its Value Chain proposition will be knowledge management with cost leadership through outsourcing as core elements [Barney, p.175, ref2].
Current Strategy Black Box Model
The inputs are Debt and Shareholders Equity to fund Acquisition and Diversification, which are outputs requiring management time and funding. This is a Risk-seeking strategy, loss of skills through diversification and possible integration problems with management and culture of any Acquisition [Himmelweit, p.215, REF3]
Target Strategy Black Box Model
Inputs are Low Cost of production [Flextronics, REF1] and No debt with strong Cash Flow and Outputs are Cost Leadership and resulting in High Margins, which lead to higher profits and rising share price.
New Kodak Organisation
With, three or more R&D Centers around the world and new Product Designs to outsourced production, also income from licensing the know-how in patents. The Kodak Brand still stands for quality and expertise in photography.
Old Kodak Organisation
In a lot of large organisations new products
Below are the top articles rated and ranked by Helium members on:
Why some companies lose their competitive advantage
by Leigh Goessl
In the global economy competition has increased and as a result, businesses must work hard to stand out above the rest.
Competitive advantage is necessary for business survival in most industries. Obtaining a competitive advantage in the marketplace
A company that wants to maintain its competitive advantage must be proactive in taking step to ensure it does so. Many companies
by Barry Marcus
A thriving company can lose its competitive advantage when it fails to respond to a changing environment. The business continues
by Joseph Kiwia
Why some companies lose their competitive advantage.
To prosper in business operation and achieve their goals, companies
View All Articles on: Why some companies lose their competitive advantage
Helium Debate
Cast your vote!
Should project managers get their hands dirty, or only manage projects?
Click for your side.
Featured Partner
The mission of Life for Mothers is to reduce maternal and infant mortality rates in developing countries, particularly those in Sub-Saharan Africa, by strengthening healthcare systems and developing, implementing, managing and funding in...more