Channel Button

There are 2 articles on this title. You are reading the article ranked and rated #1 by Helium's members.

Computers & Technology   >

Internet Issues

Get a Widget for this title

Assessing the quality of a VOIP service

Assessing the quality of VOIP services requires looking not simply at the amount of static on the phone line, but the features and limitations of the service as well. VOIP, or voice over internet protocol, uses broadband data lines including cable, DSL, and fiber rather than traditional copper phone lines. In layman's terms, it's making calls over the internet.

Benefits of VOIP
First and foremost, VOIP's claim to fame is cheap, unlimited calling. While no VOIP service is totally free, you can make calls through the internet anywhere between 50-90 percent less than traditional phone service depending on the provider. And calling isn't limited to local numbers, either; you can dial national and even international numbers (depending on the provider) for free on an unlimited basis.

You will never receive a telephone bill. You will have to pay a monthly or annual fee, but that's all there is to it. No confusing phone bills, no surprises. It's a great way to preserve those pricey, expensive minutes on your cell phone. But perhaps the best way to describe how to assess the quality of any given VOIP service is to provide an actual user's experience with a popular VOIP provider.

Assessing the Quality of MagicJack VOIP Service
Recently I saw a television commercial advertising a new product called, "MagicJack." The advertisement explained how the small unit which plugs into your computer's USB port on one end and your home telephone on the other end saves you hundreds in phone charges per month.

With an initial cost of only $39.95, MagicJack will provide you with unlimited local and long distance calling plus many other features for only $19.95 per year (you heard right, per year). So intriguing was the advertising that I had to check it out for myself.

The MagicJack promptly arrived in my mailbox only a few days after I ordered it. The futuristic-looking little unit also came with a USB extension cord in the packaging, which is a nice optional feature should you require it.

After plugging the MagicJack into the USB port on my new iMac, its software promptly loaded on my machine and prompted me to click twice to launch the MagicJack Softphone. I then plugged my cordless phone I've had for years into the other end of the MagicJack. But before I could place a call, I had to set up the MagicJack, choose a telephone number, and assign enhanced 911 (E-911) location data.

After initializing the MagicJack, I was ready to place a call. I was impressed to find that it is no different


Below are the top articles rated and ranked by Helium members on:

Assessing the quality of a VOIP service

  • 1 of 2

    by Daniel J. Gansle

    Assessing the quality of VOIP services requires looking not simply at the amount of static on the phone line, but the features

    read more

  • 2 of 2

    by Brenda Keener

    VoIP has finally come of age - after the promises made in 1998-2001, now it is actually deployed in mass and has come to

    read more

Add your voice

Know something about Assessing the quality of a VOIP service?
We want to hear your view. Write_penWrite now!

What is Helium? | Buy Web Content | Contact Us | Privacy | User agreement | DMCA | User Tools | Help | Community | Helium’s Official Blog | Link to Helium

Helium, Inc.
200 Brickstone Square Andover, MA 01810 USA