by Heidi Christian Rockwell

Created on: September 01, 2008   Last Updated: September 02, 2008

Tips For Doing Business with an Arab Company

Doing business with an Arab Company can be a very easy transaction.

Their culture is rich in customs and etiquette. Your first step is

to find out who you are dealing with through the Local Ministry of

Business in their country or ask for letters of reference. Contact

your local Secretary of State Office if they are here in the U.S .

They will also want to know who they are dealing with. Start with

a personal introduction via telephone, face to face is

best.

Most Arab people still observe old world traditions based on their

religion be it Islam, Christianity or Hinduism. Normally you would

meet at their place of business and you would be offered tea or soda

and or a meal depending on what time of the day it is. They pride

themselves on their hospitality and it is expected of them. They greet

each other by kissing each other on the cheek, just like

many European countries. It is customary when you visit to take a

gift of some type usually if you are invited to their home. Flowers,

candy, fruits, something from the bakery . It's a good idea when you

visit their business as well. It is best that you get to know each

other before proceeding to business matters.

If you are inviting them to your place of business then you should

be as hospitable. Don't ask them if they want anything have it

served or have it waiting when they arrive. Treat them as honored

guest. As that is how they will always treat you. You don't have to

kiss them on the cheek, but at least shake their hand and make good

eye contact when you are speaking.

Dress in business attire and be prepared to haggle. It is

customary for them to haggle to get the best price, it is not

an insult, it is just business. They will want speak their native

language during your conversation. Don't let this offend you,

just remember if you were talking to your friends or family

you would speak English.

It would be a good idea to take someone with you that can translate.

Any documents or agreements should be in both languages so there

will be no questions later. You may even want to record the

conversation for later reference. Get everything in

writing, Its just good business practice. You would do it here

in the U.S. After your first meeting, send a follow up thank you.

It will show good manners.

The issue of male and female in business requires a little bit of

tact and a lot of respect. If you are a male dealing with a female

there are some definite no no's. Remember you are dealing with old

fashioned traditions

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