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the outcome for the better or benefited their company in general. Ask them to describe the steps they would take to go about motivating a team under their direction and boosting morale. Also ask them to describe a time when they found it especially challenging to gain the cooperation of a particular group and have them to describe in detail how they successfully overcame the obstacle.

ASSESSING FLEXIBILITY

How is your candidate when it comes to his or her ability to adapt? Ask them to describe a time when they had to cope with an especially stressful situation on the job. How did they handle it and overcome any unexpected obstacles that arose as a result? What did they learn that will help them deal with a similar situation should it arise again in the future? Ask about a specific incident where it was necessary to help a colleague understand or complete a task. How did they attend to the needs of their teammate while still managing to efficiently handle their own workload?

During the interview process, be sure rate each candidate on how well they answered each of your questions and demonstrated each of the desired qualities so that you can more easily compare individuals later on and make a wise decision. Also compare how well each person's response measures up to the standards set by your company to see how competent he or she will be once hired.

Learn more about this author, Shannon Hilson.
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