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accepts major credit and/or debit cards. However unlike most channels QVC also offers a cheque and postal order options. This means that even for those without access to major debit/credit cards, can still enjoy the benefits of shopping with QVC. As well as that all purchased products from QVC are delivered at the customers chosen address within 7 days. This by the way may not sound like much because most shopping channel provide the same delivery method. However I was very impressed with this during the postal strikes' a few months ago. Despite the strike QVC arranged an alternative delivery so that customers still received the products as close to the 7 days as possible. I remember this very well because I had run out of my face cream and had just ordered another one from QVC when the strike hit. I was worried that I would have to go without my face cream for over a week or so but to my pleasant surprise my order arrived within 5 days! It's also worth mentioning that everything sold on QVC comes with a 30-day money back guarantee.

QVC does sometimes get things wrong like all businesses. However what impressed me the most is the way they handle customer complaints. I had emailed QVC to complain about a pair of earrings I purchased which broke on the second day of me wearing them. The customer service I received was immediate and helpful. I had a choice of either returning the pair and receiving my money back or having another pair sent. I returned them and requested for another pair to be sent, which I received a few days later. I am very impressed with the fact that the quality, value and convenience of shopping with QVC do not end once one has purchased the products. I am impressed that these same values are applied in all service sections of QVC.

I could literally go on and on and on about QVC but I won't. I must say that to me and many others friends, relatives and colleague that I have introduced (and continue to introduce) to QVC, this channel is without a shadow of doubt the best shopping channel so far. Long live QVC!

Learn more about this author, Mariam Nundu.
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