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Created on: July 11, 2008
The ultimate A to Z guide that will elevate you to success with unique leadership skills:
A: Always appear to be in a good mood, even if you aren't. Whenever supervisors are feeling dejected or angry, people around them often pick up on those negative feelings. This can lead to poor morale, lower sales, and a general state of inefficiency.
B: Be a character. Let your leadership light shine. You earned your position because of your strength and tenacity, so use these key attributes to your advantage.
C: Compliment people when something they are saying, wearing or doing is outstanding. Don't manufacture undeserved compliments, instead, try to notice uplifting details and mention them. Sometimes, just having someone else notice the difference can brighten a person's otherwise dismal day.
D: Dole out insightful glimpses into the pleasantries of your personal life with cautious discretion. Let others feel as they know a little bit about who you really are without tipping your hand.
E: Emit Enthusiasm. Yes, it is contagious. Spread as much as you can, whenever and wherever possible.
F. Follow through on everything you commit to doing. If you tell someone on your staff you'll have an answer for them by tomorrow, make sure you plan to see them the next day. If you don't have an answer by the following day, then be sure to let them know you're still waiting. Leaving unsightly loose ends dangling conspicuously can be damaging to a manager's reputation.
G: Give empathy, especially when somebody is having a bad day. Offer as much of a sympathetic stance as you can within the realm of what is appropriate for your company's policies.
H: Hear what your subordinates are saying so they believe that you care. Utilize the concept of "active listening" to earn respect and instill loyalty.
I: Invigorating pep talks are always appreciated. The more you are able to boost someone's self-esteem, the harder they will work to earn recognition from you.
J: Jump around once in awhile to wow everybody and get their attention.
K: Kindness goes a long way, especially when it is sincere. Remember, it is easier to catch flies with honey than with vinegar. Utilize kindness to draw people to your way of thinking and managing.
L: Lead with questions - If a subordinate asks you a question to which they should already know the answer, try to guide them to the answer rather than just offer it to them. Example: "Should I file this schedule?" Your response: "Did you file the last schedule you worked on?" Often
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