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When you're a quiet person, who likes to keep to themselves and is somewhat shy and a little timid, dealing with a rude person is not your cup of tea, or shall I say, your strong cup of coffee. I've always found rude people to be somewhat of an enigma. Why are they so disrespectful and full of resentment? I always try to avoid rude people and ignore them, if at all possible.

There came a time in my life when I couldn't evade the presence of a rude person. I acquired a job at a major department store. After training was completed we were asked to pick an area in which to work. I chose lingerie, I figured the customers would be their own self help and wouldn't need much assistance, besides what would there be to complain about?

I was greeted by my co-workers, given a quick tour and placed at the register to apply what I've learned. While waiting for potential customers I received the usual gossip and personal critique of other employees. This went on for awhile like a play by play and need to know basis. As I listened, I began to wonder how long it would be before I was the talk of the town.

While continuing to get the latest updates, I was told about a particular person, an employee, who was extremely rude. I immediately thought their feelings could be a little bias due to a disagreement. For all I knew it could have been personal, a vendetta devised to recruit others against her. I listended to what was said, but I always made a habit of getting to know a person for myself, not by rumors, gossip or heresay.

At the exact moment I was being told about this person, someone sounded the alarm to alert us of the approaching rude person. I turned around and saw a middle aged woman, stoned faced, with angry eyes targeted toward the counter where I stood. Her heavy steps pounded a noise into the floor, as she stomped down the aisle.

She carried several small items, which were bundled in her arms like a bunch of old rags. Some of the items dangled down and wobbled to the rhythm of her pace. When she reached the counter, I said hello. I was denied the courtesy of a friendly greeting. The rude person threw the merchandise on the counter and went on her way.

I heard someone say, see, just like we were saying, mean and rude. She has the nerve to blame us because she has to bring items back to our department that were left in her department, everyone has to return items to the proper departmemt. It's not fair that she takes it out on us. I watched the lady until she disappeared

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