by Lucy Parker

Created on: May 21, 2008

Since the beginning of employment, managers and employees have had their fair share of conflicts. Having worked in the restaurant business for two years now and receiving a degree in Communications, I have seen first hand the way communication is useful in the working environment. As well as some ways of communicating are good while others can be damaging of work ethics and progress.

It is true when one says that all jobs are not for everyone. Some people are great at waiting tables, landscaping, contracting and some can manage.
In part to managing the manager must have the ability to focus on the job at hand meanwhile keeping all other employees busy. Being in charge requires maintaining a clean, approachable restaurant, ensuring all employees are doing their job, conflicts are minimized, place is ready for rush at any moment, customers are happy and pleased, safe environment to work or dine, and enjoyable work place for all employees. For a manager to succeed at their "higher" position, it is important that they understand all discussed previously. And not just understand it but also be prepared to implement any and all expectations of them.
Customer Service representatives don't comprehend how hard the managerial position is in their place of employment. I have personally heard many people talk about how a manager doesn't know how to do their job by failing to make employees work, get all cleaning done and not being the friendliest manager.
This is the point in the job where all persons in the restaurant need to evaluate what they are there to do and let the manager do their job. If everyone did what they were hired to do and worry less about the others work, work would be less stressful. Plus, more would get done and sufficiently.
Of course, then the manager wouldn't have much of a job to complete. Although it would be easier as they wouldn't be constantly fussing at the employees attempting to get honest work out of all on the clock. However, to take on the position as manager that person must accept and realize that is the job they signed on to do.
In a fast paced stressful job such as the managerial position in a restaurant it all boils down to the fact that one must be strong enough to do all asked of them while maintaining a good environment of the work place for all employees, customers and fellow managers visiting. The manager is the glue holding the place together while on the clock and in charge.

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