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With the correct Account Receivable monitoring skills you will not have to call too many past due accounts. I will offer you the timely tips to monitor your accounts receivables so you can get the sufficient money into the business to run it smoothly and soundly. l. Before calling any past due account, wait until you do the research on the customer. There may be a problem with the product or service billed, the work is not done, the product is the wrong one for his network, the job is not complete, or many others. Talk to your sales team member, then the technical people if needed, get the full background before picking up the phone. 2. Once you do your research, you find that the computer network you billed last month, is still not completed, it still does not work. The agreement was they would pay you baased on terms of Net30, which means 30 days after your billed them, providing that at the network is in working order. 3. Nothing is more embarrassing then to ask your customer for payment, when there is a problem with the order, such as the job is still incomplete or something in the technical area has to be fixed on your products sold to your customer. 4. If you are unsure about why something is not paid by your customer, and she is usually a good paying customer, talk to someone in your business that knows the customer first hand, and can brief you on it. Avoid picking up the call until you know the customer's side of the issue. 5. Most customers want to pay on time, they will be happy to pay you when the time comes to pay. But, customers

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