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offers. Usually if you order two of the same item there is only one p and p but not if you order two different things from same show .

Occasionally they will ask if you want go through to the studio to talk to the presenters live on air . Are they mad!

* ORDERING AGAIN *

Once you have ordered you will receive in the post a confirmation letter about your membership , a membership card of the plastic swipe type and your membership number. When you come to order again you can either ring the aforementioned free phone or the Qcut , in first, line on 0800 52 42 32. For this free phone number you will need your membership number or membership card and your pin number. It is automated and without speaking to anyone you can place your order and pay for it. I have used this once on a sale show, when everything was sold out each time I got through on the ordinary line, and I had no problems.

* THE GOODS *

Your parcel will arrive promptly within the 5-7 days stipulated in a grey plastic bag. Along with the goods there is a QVC TV guide showing all their up and coming shows for the next month There is also your receipt. One side has the return labels if needed and the other your order and goods details, plus your guarantee and information on returning any items.

QVC do offer a no quibble money back guarantee for 30 days. However you do have to pay for the return yourself. The only time I had a return was Christmas 2005. As I tried on a couple of tops that I had bought , as a pair, I thought they were a bit big. Looking at the bag it said medium, as ordered, but the actual item labels said large. I rang the returns number 0800 51 41 31 to arrange collection (another free phone number). I was told that I would have to pay to return the tops. I explained what had happened and it was their error. I received apologies and a free returns label in the post. This was all very hassle free but a bit annoying as they didn't have any more in stock Plus I can only assume that someone else had got the opposite of my order.

At Christmas the 30 day guarantee is extended so that presents are still covered.

* CONCLUSION *

I have ordered and received a variety of products from QVC. As I work full-time, and don't drive, I do find it very convenient. I would imagine for anyone with mobility issues, or the elderly, that it could be a godsend.

If you have any returns they will come to you, saving a trip to the nearly extinct British post office.

Most of the prices are competitive, but you do find that

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