by Budianto Dermawan Ng

Created on: April 17, 2008   Last Updated: February 07, 2010

Skipping important details in choosing a bike may harm our comfortable aspects on road. This may lead us to self-opinion about wrong application of utility, unsatisfactory or major complains, and even more a chance of having the road accident. As a result, we must recognize important details to avoid such disadvantages. Such details include:

- Service After Service (SAS).

Consult with your appointed-dealer about their SAS (service after sales) before buying the bike. SAS usually includes the brand's guarantee and bonuses, a free-charged service package, availability of fast-moving parts, and buys-back agreement. Another dealer may give an additional package of SAS depends on its sales policy.

Loyal customers, who had frequently used the brand, notice the durability of products the brand's provided. A guarantee shows the entity of the brand which will secure customers' hesitancy. This guarantee may valid for a specific period or riding range such as, monthly or yearly machine-guarantee, body kit repainting, theft or accident insurance, and free-charged of tax for the first year.

Dealer mostly provides at least twice for free-charged service package. This service package consists of several routine check-ups such as, cleaning carburetor, changing oil and spark-plug, checking condition of oil filter, air membrane, wheel, and steering system. An additional check-ups also includes, machine check-up, panels and lights, suspensions, gear-chain condition, and the brake system.

We also need to check the availability of assembly-parts, especially fast-moving type such as, brake pads/shoes, tubes and tyres, spark-plug, air membrane, oil filter, chain-gear. Other fast-moving parts are cables; brake, speedometer, tachometer, clutch, throttle, and oil pump cable for 2-cycle type. In some towns, owners of the uncommon bikes should aware the scarce of assembly-parts and must wait for three indenting-months.

Dealer provides for buys-back agreement may prevent us from severe capital loss when we sell the bike. Furthermore, we may gain an ease procedure of changing the bike for a new one.
The brand's strategy to maintain the relationship between buyer and seller. Thus, it's also a specific strategy to prevent loyal-customers move on competitor's brand.

- Size and Utility.

Customer may choose from a wide variety of the bike the brand's provided, from small to big-size along with its utility. The brand had designed a big-size bike is for a strong muscles or big-tall person, and

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